Glossa Sept 14 104.JPG
Glossa Sept 14 104.JPG

FAQ


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FAQ


You should find answers to any remaining questions here . . .

How can I check availability?

You can check availability at this link.  Unfortunately this site provides no decode for the colours used, but any period shown in green is available, any period in red is already booked, and anything in yellow is out of season. Should you wish to book available dates, have further questions or encounter any difficulties at all, simply send us a message via our Enquire Today page.  In our response we will include an accurate quotation for the rent for the dates you require.  We prefer whole-week, Friday-to-Friday bookings which are offered at a slight discount, but we consider all requests.  The minimum stay is five nights.

How much is the rent?

The table below provides a guide to our prices: minor adjustments might be necessary to account for our preferred Friday-to-Friday schedule.  An accurate price will be provided when you contact us and request specific dates.

All prices shown are in £ / GBP but payment in Euros is also acceptable - see below under 'How do I book?'

All prices shown are in £ / GBP but payment in Euros is also acceptable - see below under 'How do I book?'

What is included in the rental?

·       You will be met at Glossa’s harbour (also called Loutraki), with a transfer arranged up to Eleni’s House in the centre of the village.

·       A basic ‘welcome pack’ of immediate essentials will be waiting for you, so you can relax and start your holiday immediately without having to go shopping.

·       All bedding, linen and towels – including swimming towels, to save on that precious luggage allowance – are provided, including a mid-week change by maids who will make up the beds and conduct a general clear-up.

·       The whole house and garden is yours to use as you will: with the property equipped as a home-from-home (see fuller list below), you shouldn’t be wanting for anything.

·       Our agent lives in Glossa and will remain available throughout your stay, being able to offer advice about car / scooter / quad-bike hire should that be required, provide detailed information about the village, advise on other activities and generally be on hand in case of questions or if any problems are encountered.

What’s in the house?

·       A 5ft king-size bed, with bedside table and reading light

·       Dining table with up to six chairs

·       TV with DVD/CD player, but not ‘live’ TV, with a selection of DVDs and CDs

·       Café table and 2 director’s chairs on the balcony

·       Sofas, armchairs and dining table with chairs in the upstairs salon

·       An electric oven with 4-pan hob is in the kitchen, with a fridge, electric kettle, toaster and every size pot and pan you could possible want

·       There is a washing machine in the utility room next to the kitchen

·       Two sun loungers with padded cushions in the garden, together with picnic table and four chairs

What other expenses will I have?

None from us for a normal rental of the house: there are no additional charges for tax, water, electricity, laundry or cleaning as specified in the “What is included in the rental” section above.  Should guests require additional cleaning or laundry services, every effort will be made to provide these but extra cost will be involved, as agreed at the time.  Regarding your whole vacation, you will of course have to meet any and all expenses for transport to Glossa, including air, train, ferry, bus or taxi fares.  Suitable travel insurance is considered essential.

How do I book Eleni’s House and what are the Booking Conditions?

Again it is best to use our Enquire Today form initially.  Having checked availability and price, we require a 20% non-returnable deposit to confirm the booking.  The balance must be cleared six weeks before arrival, which is also non-refundable when the transfer is complete: the booking will be cancelled if this payment is not received.  The price will be quoted in GBP (£) but payments can be made by direct transfer, either in GBP (£) to our UK bank account or in Euro (€) to our Greek account.  The interbank £ : € exchange rate on the day of booking will apply and be fixed at that time.  Payment by PayPal is also possible but it is necessary to add the 4% surcharge that we must pay for that service.

How many people can stay?

Although it is believed that two whole families lived previously in Eleni’s House – one upstairs and one downstairs – we have designed the property to now accommodate just two adults in spacious comfort.  On request, an additional child can be put up on the daybed in the dressing room which folds down into a 3ft-wide single bed.  To cover the additional laundry, a surcharge of £20 per week will apply.  On account of the steep steps up to the salon, we recommend that children should be aged 5 and over, but younger children have stayed at the property without mishap.

When can I arrive and when must I leave?

The rental period starts at 1400 and ends at 1000 on the morning of departure, necessary for the house to be prepared for the next guests.  Nonetheless, it might be possible to leave luggage somewhere, either for an early arrival or late departure.  In all cases, we need you to contact our agents before arrival, so they can meet you at the harbour and be able to advise on arrival arrangements.

What do Malcolm and Sarah expect of you?

Visitors must appreciate that we are just a married couple renting out our holiday home for part of the year and not a ‘big business’ that can withstand unexpected losses.  Accordingly, we ask our guests to respect the property, not cause wanton damage and tell us should breakages occur, which is important so that we can make necessary repairs or provide replacement items for the people who will follow.  If assessed to be normal wear and tear, any costs will invariably be waived; but charges will be made for deliberate or seemingly avoidable damage.  Similarly, should the property not be left moderately clean and tidy, we maintain the right to apply extra relevant charges after your stay.  It should be stressed here that we have never yet had to apply additional charges.  Under normal self-catering arrangements, guests are invited to use whatever they find in the house for, say, cooking, cleaning or toiletries; but if some item is used up, then guests should provide a replacement for the convenience of other visitors.

Does Eleni’s House have air-conditioning?

No, but this is an old stone building whose walls are about a metre thick at its base and which is built into the side of a hill with only the top level open on both sides.  Rooms are large and airy, with high ceilings, so never feel stuffy.  Shutters are fitted to all windows to keep the afternoon sun off the property and there is plenty of ventilation, which is aided by a common chimney serving the fireplaces in both the bedroom and upstairs salon.  Two large electric fans are provided just to keep the air circulating.  Even in periods with the highest (and lowest) temperatures, the house remains at a pretty constant temperature.

Does Eleni’s House have wifi / internet connection?

No, but practically all of the tavernas and cafés across Skopelos do and are used to people whiling the time away while they catch up with emails, etc.  The closest café-cum-bar-cum-bistro to Eleni’s House with wifi is Monograma, less than two minutes’ walk – really! – from your front door; you need little excuse to visit as the food and general ambience are welcoming.  Three doors further on is Plateia, a bakery-cum-café-cum-restaurant, where you can sit under the trees in the main square by the church whilst busy on your smart phone or computer.

How close is Eleni’s House to a beach?

The closest beach is at Loutraki which is 15 minutes walk from the village down a traditional donkey track or just five minutes if you take the bus down the meandering road.  However, a lift back up the hill by bus or taxi is recommended: it is quite a climb for the less fit or for anyone in the heat of high summer!  Loutraki offers its own range of tavernas and cafés: Flisvos is a well-known seafood restaurant and Petrino’s – next to the marina / pontoon – has very good wifi.  You have a number of beaches to choose from at Loutraki: on the opposite side of the harbour wall where the ferries dock is the main beach with changing huts and fresh water shower, but we prefer two tiny beaches at the very end of the harbour – keep walking beyond the dock and the tied-up fishing boats.  These are quiet and excellent for swimming but watch out for the wash of the ferries as they pass quite close by.

I cannot speak Greek; will I have problems?

We cannot speak much Greek either but have never experienced any difficulties.  Menus are always presented in both English and Greek, with waiters and owners invariably able to converse in English.  Nearby, Maria in Monograma speaks excellent English, Necturia in the mini-market next door speaks good English, and Mouxoula in Plateia speaks very good English.  After the civil war when the whole country was starving, hoards of young men emigrated to Australia, Canada and USA.  Many have now returned to their homeland in later life, so don’t be surprised if an older gentleman intervenes to help translate if you’re having trouble being understood.

Is a car essential?

To be able to explore all of the extraordinarily beautiful island of Skopelos, it is recommended that guests hire some form of transport for at least part of their stay, but it is not essential.  There is a very regular bus service (really a smart, air-conditioned coach) that trundles backwards and forwards from Loutraki in the north to Skopelos town in the south, passing all the major beaches and more minor settlements en route.  It is worth making the round trip to Skopelos and back at least once, even if you have your own transport, so you (particularly the normal driver) can enjoy the vistas from an elevated position.  The bus does not pass Aghios Ioannis – dare I call it the Mamma Mia! church – to which you can either walk (4 miles each way) or take a taxi.  Similarly the bus does not serve the more remote and natural beaches to the northeast of the island.  Our agent will organise car / other hire for your visit if you desire.

Can you park outside Eleni’s House?

No, and as soon as you arrive you’ll understand why!  In some of the pictures you can see how narrow Glossa’s ‘streets’ are and even the locals navigate with care through the village.  Nonetheless, there is ample parking where the road to Eleni’s House enters Glossa, which is about five minutes’ fairly level walk from the property.

Where can I get more advice about travelling in Greece?

Before undertaking their journey, we would advise guests always to check the UK FCO’s latest travel advice at this link.

Any other questions at all?

Please do not hesitate from contacting us from the Enquire Today page.